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Parliamentary questions
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9 December 2014
E-008003/2014(ASW)
Answer given by Ms Jourová on behalf of the Commission
Question reference: E-008003/2014

The Commission is aware of certain problems for consumers in the sector of holiday accommodation.

EU legislation — Directive 2008/122/EC on timeshare and long term holiday products (‘Timeshare Directive’) harmonises certain aspects regarding these contracts. It lays down strict rules regarding pre-contractual information, a ban on advance payments and the right to withdraw from the contract. It does not however regulate all aspects of all contracts for holiday accommodation (for example it does not specifically preclude the existence of dual contracts). It is a sector specific piece of legislation, which complements other horizontal EU Directives on consumer protection, such as Directive 2005/29/EC on Unfair Commercial Practices, Directive 93/13/ECC on Unfair Terms in Consumer Contracts and the Consumer Rights Directive 2011/83/EU. Provisions of these Directives should help to address issues not regulated by the Timeshare Directive. In particular, Directive 2005/29 requires that consumers are provided with all relevant information, including complete information about the price, before entering into a transaction. A lack of information about the need to conclude an additional contract possibly entailing additional payment would be considered as a misleading omission under this directive.

A Commission report on the application of Directive 2008/122/EC is scheduled for adoption in early 2015. The report and supporting external study will shed light on actual business practices and issues the Honourable Member refers to. It will, among others, include recommendations to the Member States on possible ways to improve the practical application of the directive.

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