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Parliamentary questions
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29 August 2018
Question for written answer E-004383-18
to the Commission
Rule 130
Sergio Gutiérrez Prieto (S&D)

 Subject:  New restrictive measures introduced by Ryanair
 Answer in writing 

With the new restrictive measures announced by Ryanair, EU consumers will be subjected to discriminatory treatment through the establishment of a distinction between ‘priority’ and ‘non-priority’ consumers: the latter will be obliged to check in any bags larger than 35 x 20 x 20 cm and to pay between EUR 8 and 50 to obtain the same rights as the former. As an alternative, they may acquire ‘priority’ status for EUR 6 (with a cap of 95 tickets per flight).

This decision has been made supposedly in order to ‘reduce flight delays’ but obliges ‘non-priority’ consumers to check in their bags without providing any disincentive and discriminates between consumers; this means that it is very doubtful whether the objective of reducing delays will be attained.

With this initiative, Ryanair seems to be denying boarding to ‘non-priority’ passengers under the same conditions as ‘priority’ passengers by not allowing them to take on board two bags as cabin luggage.

In view of this situation, does the Commission consider that EU consumers could be entitled to the compensation provided for in Article 7 of Regulation (EC) No 261/2004?

Original language of question: ES 
Last updated: 12 September 2018Legal notice