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Parliamentary questions
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15 July 2019
Answer given by Ms Jourová on behalf of the European Commission
Question reference: E-001760/2019

As the Commission pointed out in its reply to Written Question E-000712/2019, the Consumer Protection Cooperation (CPC) Regulation requires Member States to ensure that their competent authorities have a minimum set of investigation powers, including the power to do test purchases, in order to apply the regulation.

It leaves discretion for Member States regarding how they exercise these investigation powers, using, as far as possible, the existing national procedures.

Consequently, Member States also have discretion as to how their authorities will carry out mystery purchases. In most cases, such a purchase can be done without an identity card and/or payment card. For online purchases however, a means for distance payment is necessary and should be made available.

As part of the regular monitoring of the implementation of EC law, the Commission will assess how Member States have changed, if necessary, their national laws or procedures to comply with the CPC Regulation in the course of 2020.

Last updated: 16 July 2019Legal notice