The websites of certain airlines offer tickets at a price which they claim to be ‘all inclusive’. When customers actually buy the tickets, at what appears to be a fixed price, on the Internet they are then made to pay a mandatory surcharge for the use of a credit card.

Does the Commission not think that this automatic price rise, when the customer has no choice but to pay by credit card, should be included in the initial price of tickets displayed before customers purchase them?

What is more, the price again rises if the customer wishes to bring a suitcase on to the plane. Does the Commission not think that the initial price should also include the right to bring a suitcase?