Consumer disputes, payment suspension and credit rating

26.11.2013

Question for written answer E-013379-13
to the Commission
Rule 117
Phil Prendergast (S&D) , Sirpa Pietikäinen (PPE) , Sergio Gaetano Cofferati (S&D)

Should a consumer have suspended payment in instalments for a good bought on credit in the course of a dispute with a dealer and/or manufacturer over that good’s quality or fitness for purpose, and have notified the counter-party thereof, can the Commission indicate whether such a suspension of payment would affect the consumer’s credit rating?

If so, can the Commission further indicate the means available to the consumer to rectify such a penalty?

OJ C 239, 23/07/2014