Is the Commission aware of the disparities in car hire services throughout Europe, which can leave some holidaymakers in danger of paying out large excesses for unexpected extra charges? Complaints from customers include being under pressure to take out expensive insurance, having to pay bills for damage that they didn't cause, unhelpful service, lack of documentation, and misinformation on basic procedures like dealing with accidents and refuelling. Is the Commission considering European action to address the lack of consumer protection in the hire car industry?