Misleading practices of ‘directory companies’ in the context of current and future internal market legislation aimed at the protection of consumers and SMEs

This study provides an overview of the extent of problems of 'directory companies' reported to apply misleading practices. It describes judicial and non-judicial measures taken by affected enterprises and discusses initiatives by Member States aimed at tackling these practices. The study further presents an overview of the current EU legal framework and its national implementation. Finally, the study concludes with a discussion of options for EU-level action.