Lessons Learnt from the Implementation of the EU Mediation Directive : the Business Perspective

This briefing note deals with the use of mediation as a dispute resolution process by businesses. It analyses the impact of the Mediation Directive 2008/52/EC in the light of its three main objectives that are facilitation of access to alternative dispute resolution, promotion of mediation and balanced relationship between mediation and judicial proceedings. Moreover, recommendations are provided on how to enhance mediation uptake by SMEs.