Consumer policy: principles and instruments
EU Fact Sheets
09-01-2024
Effective consumer protection policy ensures that the single market functions properly. It safeguards consumers’ rights against merchants and provides extra protection for vulnerable consumers. Consumer protection rules can boost market outcomes overall. They promote fairer markets and, with better consumer information, foster greener, more social outcomes. Empowering consumers and safeguarding their interests are key EU policy goals.
EU Fact Sheets