Rail passengers' rights and obligations in the EU

07-11-2018

In the European Union (EU), rail passengers' rights and obligations are governed by Regulation (EC) No 1371/2007, applicable since the end of 2009, which provides for all passengers a harmonised level of information, assistance and protection. In September 2017, the European Commission adopted a new proposal which aims to strike a better balance between strengthening passengers' rights and reducing the burden on rail companies. The European Parliament is due to vote its position on this proposal during its November I plenary session.

In the European Union (EU), rail passengers' rights and obligations are governed by Regulation (EC) No 1371/2007, applicable since the end of 2009, which provides for all passengers a harmonised level of information, assistance and protection. In September 2017, the European Commission adopted a new proposal which aims to strike a better balance between strengthening passengers' rights and reducing the burden on rail companies. The European Parliament is due to vote its position on this proposal during its November I plenary session.