Rail passengers' rights and obligations in the EU

07-11-2018

In 2007, the EU established a set of basic rights for rail passengers, which became applicable at the end of 2009. These rights provided for all passengers, including those with reduced mobility, a harmonised minimum level of protection, information and assistance. While the implementation of these rights has generally been smooth, recent reports have concluded that this is not done uniformly across the EU. Moreover, other shortcomings have prevented these rights from being used to their full potential. On 27 September 2017, the European Commission presented a new proposal to address these shortcomings and to strike a new balance between keeping rail operators competitive and providing adequate passenger protection. The EP’s Committee on Transport and Tourism responsible for the file, published its draft report in February 2018 and adopted it on 9 October 2018. The report is due to be discussed in plenary during November 2018, with a view to reaching a position for trilogue negotiations with the Council, which has not yet reached a position for its part. Second edition. The 'EU Legislation in Progress' briefings are updated at key stages throughout the legislative procedure.

In 2007, the EU established a set of basic rights for rail passengers, which became applicable at the end of 2009. These rights provided for all passengers, including those with reduced mobility, a harmonised minimum level of protection, information and assistance. While the implementation of these rights has generally been smooth, recent reports have concluded that this is not done uniformly across the EU. Moreover, other shortcomings have prevented these rights from being used to their full potential. On 27 September 2017, the European Commission presented a new proposal to address these shortcomings and to strike a new balance between keeping rail operators competitive and providing adequate passenger protection. The EP’s Committee on Transport and Tourism responsible for the file, published its draft report in February 2018 and adopted it on 9 October 2018. The report is due to be discussed in plenary during November 2018, with a view to reaching a position for trilogue negotiations with the Council, which has not yet reached a position for its part. Second edition. The 'EU Legislation in Progress' briefings are updated at key stages throughout the legislative procedure.