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La Comisión Europea propuso aumentar el nivel de protección de los consumidores frente a las prácticas comerciales desleales. El 19 de septiembre de 2023, los colegisladores alcanzaron un acuerdo provisional sobre la propuesta de modificación de las dos Directivas clave en este ámbito. Este acuerdo ha sido aprobado por la Comisión de Mercado Interior y Protección del Consumidor (IMCO) y se espera que el Parlamento vote el texto acordado en su sesión plenaria de enero de 2024.

In the first decade of the 21st century, loans denominated in or indexed to foreign currencies, in particular the Swiss franc, became very popular in a number of EU Member States, including Greece, Croatia, Hungary, Austria, Poland, Romania, and Slovenia, and also in two non-EU countries, Montenegro and Serbia. For a certain period, in some Member States these loans became the most popular type of loan issued to consumers. By pegging loans to a stable foreign currency, banks could lend more money ...

En el presente estudio se analizan las cláusulas comunes en los contratos de los proveedores de servicios digitales, indicando cuándo podrían distorsionar de manera significativa el equilibrio entre los derechos y las obligaciones de las partes en detrimento de los consumidores y, por tanto, deberían incidir en el ámbito de aplicación de la Directiva sobre cláusulas abusivas en los contratos. Por otra parte, en el estudio se examinan las particularidades de la evaluación de la transparencia en línea ...

The food supply chain ensures that food and drink products are delivered to the public. It affects all consumers in the EU. The final price paid by the consumer is impacted by the number of participants in the food supply chain. While the single market has brought benefits to operators in the supply chain through more market opportunities and a larger customer base, it has also brought challenges. Structural changes have occurred, leading to different levels of bargaining power and imbalances between ...

The European Parliament and the Council reached an agreement on the proposed regulation on promoting fairness and transparency for business users of online intermediation services in February 2019. Providers of online intermediation services (e.g. Amazon and eBay) and online search engines (e.g. Google search) will be required to implement a set of measures to ensure transparency and fairness in the contractual relations they have with online businesses (e.g. online retailers, hotels and restaurants ...

How to promote fairness and transparency in the online platform environment? The Commission's answer to this question can be found in its recent legislative proposal. It stipulates that providers of online intermediation services (e.g. Amazon) and online search engines (e.g. Google search) have to implement certain measures to ensure transparency and fairness in the contractual relations they have with online businesses which use such platforms to provide their services to customers in the EU. This ...

Directive 2011/7/EU on late payments in commercial transactions (Late Payment Directive, (LPD)) strengthened European regulations first introduced in 2000 in favour of creditors. In addition to statutory interest, the application of which is still not automatic, maximum periods were established for payments in business-to-business transactions and those with public authorities, limiting contractual freedom, which is often abused by stronger companies. Following the largely correct transposition into ...

The Commission proposal aims to strengthen the resilience of weaker operators in the food supply chain and improve its functioning. The supporting impact assessment appears to be substantially constrained by the limited evidence base. The data on the scale of the problem seems limited and precise quantifications of costs and benefits of the option packages was not feasible. The stakeholder consultation activities, on the other hand, have largely followed the requirements of the Better Regulation ...

Existen normas comunes para garantizar una asistencia mínima a los pasajeros de todos los medios de transporte en caso de gran retraso o de anulación y para ofrecer una protección especial a los viajeros más vulnerables. Estas normas también establecen mecanismos de indemnización. Aun así, son numerosas las excepciones en los sectores del transporte por ferrocarril y carretera y siguen siendo frecuentes las impugnaciones ante los tribunales.

Consumers may find it difficult to identify potentially harmful or unfair practices when entering into a transactional relationship with traders. Similarly, businesses and enforcement authorities may sometimes have problems applying and interpreting EU legislation in relation to commercial practices. While it is the Court of Justice that has competence to interpret EU legislation, the European Commission published legally non-binding guidance on the implementation/application of the Directive on ...