European Digital Guarantee

15-11-2016

The study analyses the inconveniences of paper receipts and guarantees that are lost or fade away. The collected evidence indicates that missing paper documents may result in problems for consumers in the enforcement of their rights. The study assesses e-receipt solutions already existing on the market and evaluates whether the regulation of such schemes could contribute to the Single Market. Some guidelines are given concerning a possible regulation of e-receipt schemes, including the impact of other fields of the EU law. This document was provided by Policy Department A at the request of the IMCO Committee.

The study analyses the inconveniences of paper receipts and guarantees that are lost or fade away. The collected evidence indicates that missing paper documents may result in problems for consumers in the enforcement of their rights. The study assesses e-receipt solutions already existing on the market and evaluates whether the regulation of such schemes could contribute to the Single Market. Some guidelines are given concerning a possible regulation of e-receipt schemes, including the impact of other fields of the EU law. This document was provided by Policy Department A at the request of the IMCO Committee.

Externý autor

Michał BIENIAS (Traple, Konarski, Podrecki i wspólnicy), Piotr KWIATKOWSKI (University of Osnabruck), Hans SCHULTE-NÖLKE (University of Osnabruck), Anne-Katrin SUILMANN (University of Osnabruck) and Aneta WIEWIÓROWSKA-DOMAGALSKA (University of Osnabruck)