Citizens’ Enquiries (Ask EP) 

If you want to find out more about the activities, powers and organisation of the European Parliament, you can contact the Citizens' Enquiries Unit (Ask EP) using the form accessible below.

You ask, we answer

You can find a selection of recent topics of particular concern to citizens writing to the European Parliament and our respective answers.

  • What is the EU doing to support good mental health? 

    Citizens often turn to the European Parliament to ask what the European Union does to support mental health. Policies and services addressing mental health are the responsibility of individual EU countries. However, the need to include support for good mental health remains among the priorities on the public health agenda at EU level.

  • How does the European Union regulate migration? 

    People often turn to the European Parliament to ask how the European Union manages migration. In recent years, the European Union (EU) responded to serious migratory challenges as it became a destination for people migrating for security, demographic, human rights, poverty and climate change reasons. In 2015, at the peak of the migratory crisis, 1.25 million first-time asylum applicants were registered in the EU and more than 1 million people reached the EU by sea.

  • What is the European Union doing to fight cancer? 

    Cancer is the second cause of death in the European Union, after cardiovascular diseases. As far back as 1985, the European Union has been fighting the causes and consequences of cancer, even though the main responsibility for health policies lies primarily at national level. Thanks to the dedication of its Members, the European Parliament has passed legislation and made funding available that have helped improve national action plans on the prevention, early detection, diagnosis and treatment of cancer. The EU has also invested in cancer research.

  • What is the EU doing to enable citizens to access online content when travelling within the EU? 

    Between 2015 and 2019, the number of internet users trying to get cross-border access to content almost doubled, according to a Eurobarometer survey. In many cases, however, consumers were not able to access (or only partially) the service they had subscribed to, or they were not able to use the online content they had previously purchased or rented in their home country. New legislation on access to online content when abroad entered into force in April 2018, followed by legislation on unjustified geo-blocking in December 2018.

  • What is the EU doing to combat cybercrime? 

    Citizens turn to the European Parliament to ask what the EU is doing to combat cybercrime. Over recent years, cybercrime has been a growing threat to the EU: it is estimated to have increased fivefold from 2013 to 2017. The most prominent types of cybercrime are attacks against information technology (IT) systems, online fraud (including phishing and identity theft), and illegal online content (including incitement to terrorism and child sexual abuse). With an increasing reliance on the internet due to the measures taken against the coronavirus, specific crimes targeting citizens’ fears about the pandemic have also increased. However, cyber-attacks are not exclusively conducted with a criminal intent. Increasingly, they have played a role in what is known as hybrid warfare, taking the shape of disinformation attacks to influence democratic processes. As borders do not limit cybercrime, it is essential for the European Union to develop a common approach in order to complement the national capabilities of EU countries that primarily address these issues.

  • Should you wish to have the full text in your official EU language, write to the Citizens' Enquiries Unit (Ask EP) using this form.