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Contract rules on the supply of digital content

© European Union (2016)

The proposed Directive aims at creating EU wide rules for faulty digital content in order to enhance consumer’s trust in the Digital Single Market and create legal certainty. Instead of having 28 different sets of rules for digital content sold online, harmonised rules will reduce the costs for traders and encourage them to expand cross-border. Together with the Directive on online and other distance sales of goods, the Digital Content proposal is presented as part of the Digital Market Strategy

The proposed Directive will help consumers benefit from a higher level of consumer protection notably through a reversal of burden of proof, supplier's liability for defects and right to terminate long-term contracts.