27-09-2021 16:45
Consumer protection and automated decision-making tools in a modern economy
On 27 September 2021, IMCO held a Public Hearing on "Consumer protection and automated decision-making tools in a modern economy".
The hearing was structured in two panels. The first panel focused on automated decision-making tools and consumer protection in the internal market for goods and services, the second panel addressed the use of automated decision-making tools and distributed ledger technologies to improve quality and quantity of information to consumers.