Report - A8-0178/2017Report
A8-0178/2017
European Parliament

REPORT on the EU eGovernment Action Plan 2016-2020

2.5.2017 - (2016/2273(INI))

Committee on the Internal Market and Consumer Protection
Rapporteur: Sabine Verheyen
Rapporteurs for the opinion (*):
Angelika Mlinar, Committee on Industry, Research and Energy
Pavel Svoboda, Committee on Legal Affairs
(*)  Associated committees – Rule 54 of the Rules of Procedure

Procedure : 2016/2273(INI)
Document stages in plenary
Document selected :  
A8-0178/2017
Texts tabled :
A8-0178/2017
Debates :
Votes :
Texts adopted :

MOTION FOR A EUROPEAN PARLIAMENT RESOLUTION

on the EU eGovernment Action Plan 2016-2020

(2016/2273(INI))

The European Parliament,

–  having regard to the G8 Open Data Charter,

–  having regard to the Commission communication entitled ‘The European eGovernment Action Plan 2011-2015 – Harnessing ICT to promote smart, sustainable and innovative Government’ (COM(2010)0743),

–  having regard to its resolution of 20 April 2012 on ‘A competitive digital single market – eGovernment as a spearhead’[1],

–  having regard to the Commission communication entitled ‘EU eGovernment Action Plan 2016-2020. Accelerating the digital transformation of government’ (COM(2016)0179),

–  having regard to the Commission’s eGovernment Benchmark Report 2016,

–  having regard to the Commission communication entitled ‘A Digital Single Market Strategy for Europe’ (COM(2015)0192) and to the accompanying Commission staff working document (SWD(2015)0100),

–  having regard to its resolution of 19 January 2016 entitled ‘Towards a Digital Single Market Act’[2],

–  having regard to Decision (EU) 2015/2240 of the European Parliament and of the Council of 25 November 2015 establishing a programme on interoperability solutions and common frameworks for European public administrations, businesses and citizens (ISA2 programme) as a means for modernising the public sector,

–  having regard to the Commission communication of 1 June 2016 entitled ‘European standards for the 21st century’ (COM(2016)0358),

–  having regard to the Commission communication of 31 March 2011 entitled ‘Critical Information Infrastructure Protection – Achievements and next steps: towards global cyber-security’ (COM(2011)0163),

–  having regard to Directive (EU) 2016/1148 of the European Parliament and of the Council of 6 July 2016 concerning measures for a high common level of security of network and information systems across the Union,

–  having regard to the Commission communication of 2 July 2014 entitled ‘Towards a thriving data-driven economy’ (COM(2014)0442),

–  having regard to its resolution of 10 March 2016 on ‘Towards a thriving data-driven economy’[3],

–  having regard to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation),

–  having regard to Regulation (EU) No 1316/2013 of the European Parliament and of the Council of 11 December 2013 establishing the Connecting Europe Facility, amending Regulation (EU) No 913/2010 and repealing Regulations (EC) No 680/2007 and (EC) No 67/2010,

–  having regard to the Commission communication to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions entitled ‘Connectivity for a Competitive Digital Single Market – Towards a European Gigabit Society’ (COM(2016)0587) and to the accompanying Commission staff working document (SWD(2016)0300),

–  having regard to the Commission proposal for a directive of the European Parliament and of the Council establishing the European Electronic Communications Code (recast) (COM(2016)0590) and to its Annexes 1 to 11 – Impact Assessment (SWD(2016)0303), Executive Summary of the Impact Assessment (SWD(2016)0304), and Evaluation and Executive Summary (SWD(2016)0305),

–  having regard to the Commission proposal for a regulation of the European Parliament and of the Council amending Regulations (EU) No 1316/2013 and (EU) No 283/2014 as regards the promotion of Internet connectivity in local communities (COM(2016)0589),

–  having regard to Regulation (EU) 2015/2120 of the European Parliament and of the Council of 25 November 2015 laying down measures concerning open internet access and amending Directive 2002/22/EC on universal service and users’ rights relating to electronic communications networks and services and Regulation (EU) No 531/2012 on roaming on public mobile communications networks within the Union,

–  having regard to Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies,

–  having regard to Regulation (EU) No 910/2014 of the European Parliament and of the Council of 23 July 2014 on electronic identification and trust services for electronic transactions in the internal market and repealing Directive 1999/93/EC,

–  having regard to Directive 2013/37/EU of the European Parliament and of the Council of 27 June 2013 on re-use of public sector information (PSI Directive),

–  having regard to the Commission proposal of 10 January 2017 for a regulation of the European Parliament and of the Council introducing a European services e-card and related administrative facilities (COM(2016)0824),

–  having regard to the Commission communication of 10 January 2017 entitled ‘Exchanging and Protecting Personal Data in a Globalised World’ (COM(2017)0007),

–  having regard to the Commission communication of 10 January 2017 entitled ‘Building a European Data Economy’ (COM(2017)0009),

–  having regard to the Commission proposal of 10 January 2017 for a regulation concerning the respect for private life and the protection of personal data in electronic communications and repealing Directive 2002/58/EC (Regulation on Privacy and Electronic Communications) (COM(2017)0010),

–  having regard to the Commission proposal of 10 January 2017 for a regulation on the protection of individuals with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC (COM(2017)0008),

–  having regard to Directive 96/9/EC of the European Parliament and of the Council of 11 March 1996 on the legal protection of databases,

–  having regard to the Commission communication of 19 April 2016 entitled ‘European Cloud Initiative – Building a competitive data and knowledge economy in Europe’ (COM(2016)0178),

–  having regard to Directive 2014/24/EU of the European Parliament and of the Council of 26 February 2014 on public procurement and repealing Directive 2004/18/EC,

–  having regard to Directive 2014/55/EU of the European Parliament and of the Council of 16 April 2014 on electronic invoicing in public procurement,

–  having regard to the Commission communication of 10 June 2016 on ‘A New Skills Agenda for Europe’ (COM(2016)0381/2),

–  having regard to Rule 52 of its Rules of Procedure,

–  having regard to the report of the Committee on the Internal Market and Consumer Protection and the opinions of the Committee on Industry, Research and Energy and the Committee on Legal Affairs (A8-0178/2017),

A.  whereas the modernisation strategies of public administrations must be adapted to a changing environment enabling the transformation to digital government;

B.  whereas the digitalisation of government services should help to achieve the full potential of the single market, promote better exercise of citizenship, improve quality of life for citizens and the social and economic development of the regions, enhance citizens’ understanding of and involvement in public services and improve their efficiency and cost effectiveness, and strengthen political participation by enhancing citizens’ dialogue with public authorities and increasing transparency; whereas the EU should encourage the exchange of best practices and technologies between Member States;

C.  whereas the ICT sector is called on to assist this transformation process by providing customised solutions for public administrations;

D.  whereas the transformation to digital government must be initiated at Union, Member State, regional and local level;

E.  whereas the full potential of a digital public administration can only be achieved if citizens and businesses can fully trust the services offered;

F.  whereas the EU e‑Justice Portal is an essential tool for access to information and to justice, and constitutes an important step in achieving the modernisation of EU public administration;

G.  whereas better access to information and the increased use of improved digital tools for company-law-related formalities throughout the lifecycle of companies should increase legal certainty and reduce company expenses;

H.  whereas efforts are ongoing to interconnect electronic business and insolvency registers across the Union, which is important for transparency and legal certainty in the internal market;

I.  whereas single access to these registers through the e‑Justice Portal is not yet possible because of differences in the technical standards used by Member States; whereas further efforts are needed to achieve accessible, interoperable, user-friendly eGovernment tools available to the EU public; whereas a degree of data security and protection in data processing is a basic prerequisite for using e‑Justice, given the nature of the data involved in judicial work;

1.  Believes that the development of eGovernment is a key element of the Digital Single Market, and calls on the Commission to identify specific, measurable targets for the Action Plan based on performance indicators, and to monitor and report annually to Parliament on the progress that has been made in its implementation; stresses that the eGovernment Action Plan 2011-2015 produced positive results both at EU and Member State level; encourages the Commission and the Member States to also assess the needs of consumers to increase the level of use of e-services;

Public administrations going digital

2.  Is of the opinion that public administrations should be open, transparent, efficient and inclusive, providing borderless, personalised, user-friendly, accessible and end-to-end digital public services to citizens and businesses by 2022, thereby reducing costs, barriers and administrative burdens for citizens and businesses, in particular SMEs, and thus reaping all the benefits of the digital revolution; considers, however, that this should be compatible with fair restructuring in public administration;

3.  Supports the plan to base future initiatives on the ‘digital by default’ principle, and stresses the importance of implementing the ‘once-only’ principle, which will make interaction with public administrations easier for citizens and businesses by avoiding unnecessarily time-consuming administrative processes and make it easier for information previously supplied to be reused for other applications; highlights that, in fact, according to the Commission’s studies, the implementation of the once-only principle’ approach at EU level is expected to save around EUR 5 billion per year by 2017; calls on the Commission to report to Parliament on the results of the once-only large-scale pilot for businesses and to launch by the end of 2017 a once-only large-scale pilot for citizens;

4.  Welcomes the Commission’s intention to establish as early as possible a single digital gateway that would provide citizens and businesses with a linked-up, coherent package of online single-market services at both national and EU level, covering information about the EU and national rules, as well as assistance services, and to complete the most important procedures for citizens and businesses in cross-border situations and help implement the once-only principle in the EU; calls on the Commission and the Member States to ensure its rapid and full implementation and to take all necessary measures to guarantee its efficient functioning and interoperability, so as to unlock its full potential and benefits; stresses that existing best practices already in use in some Member States should be promoted; believes that this initiative should ensure that all Member States have a single official e-service portal providing access to all their online services and the available EU interoperable services; urges the Member States to ensure rapid and full implementation of the ‘Points of Single Contact’ portals;

5.  Calls on the Commission to consider further ways to promote digital solutions for formalities throughout a company’s lifecycle, the electronic filing of company documents and the provision of cross-border and other information for business registers; notes that in this field legislation may be the only way to create an appropriate legal framework for EU-wide digital solutions;

6.  Considers that work on the electronic interconnection of Member States’ business and insolvency registers should be stepped up, and stresses the importance of this interconnection for the internal market; stresses that any information to be provided should follow a common European template or framework;

7.  Highlights the importance of inclusiveness, accessibility and general access to digital public services, an essential factor underpinning the design and delivery of policies promoting competitiveness, growth and jobs, and calls on the Member States to fully implement and apply the new directive on the accessibility of websites and mobile applications of public sector bodies, which will benefit people with disabilities and elderly people;

8.  Stresses the importance of ‘open data’, whereby certain public-sector information is freely available for use and reuse, including by third parties, within and between public administrations; stresses the need for safeguards that ensure respect for copyright and data protection; reiterates that open and inclusive free flow of data would allow the further development and creation of new innovative solutions, boosting efficiency as well as transparency; stresses that that kind of data and public information should therefore be made available where possible with a view to fostering new opportunities for knowledge and contributing to the development and strengthening of an open society; recalls that public administrations should, to the extent possible, make information available, especially when the volume of data generated is very large, such as in the case of the INSPIRE programme; considers that more efforts should be made to implement coordinated data strategies in both the EU institutions and the Member States, including increasing and speeding up the release of data into the public domain, ensuring better quality of data and easy access to data and providing eLegislation in machine-readable formats;

9.  Highlights the benefits of eParticipation and stresses that Member States should make more use of eConsultation, eInformation and eDecision-making; stresses that, in order to avoid abuse of the systems, eParticipation, and especially with regard to eDecision-making, must be in line with Regulation (EU) No 910/2014 on electronic identification and trust services for electronic transactions in the internal market, to ensure accountability and transparency;

10.  Welcomes the initiatives taken by all the EU institutions to enhance eParticipation mechanisms at EU and Member State level, and asks the Commission to further develop and promote digital tools, such as electronic voting systems and e-petitions, which aim at enhancing and encouraging the participation of citizens and businesses in the EU policy-making process;

11.  Notes that use of mobile devices has increased significantly over the past five years, while only one third of public websites are mobile-friendly; calls, therefore, on the Member States to assess the possibilities of developing mobile solutions for eGovernment services, and to ensure their user-friendliness and accessibility for all; stresses that in order to future-proof the accessibility of eGovernment services, public administration websites and instruments must be kept up to date with modern technology and the ever-evolving cyber security requirements;

12.  Calls on the Member States to promote and use eProcurement when buying supplies and services or tendering public works, thus making public spending more transparent and efficient and leading to reduced costs and less bureaucracy; calls on the Member States also to increase the use of contract registers and interoperable e-signatures in their public sectors; calls on the Commission and the Member States to take the necessary steps to ensure that public procurement procedures are transparent and that information is available in real time to all participants therein; calls on the Commission, in this regard, to facilitate the exchange of best practices on the use of the innovation criteria in public tenders, in particular by making sure that tenders do not pre-empt solutions but rather leave room for tenderers to propose innovative, open solutions; calls on the Commission to continue its work on eInvoicing standards, eSubmission and eNotification, and to encourage the use of electronic identification in public administrations’ internal systems in order to improve accountability and traceability in respect of all operations in such systems;

13.  Emphasises the importance of developing safe, reliable, interoperable cross-border public services, avoiding further fragmentation and supporting mobility; stresses that interoperability and standardisation are among the key elements for implementing eGovernment structures, and therefore welcomes the Commission communication entitled ‘European standards for the 21st century’ and also in this regard the revision of the European Interoperability Framework; highlights that the use of open standards is fundamental for EU citizens to be able to participate in government platforms, and stresses that standards must serve the interests of society at large by being inclusive, fair and future-proof, and be developed in an open and transparent way; calls on the Commission and the Member States therefore to promote open standards when developing public digital solutions and to give greater attention to interoperability and the potential benefits of using digital technology effectively;

14.  Regrets that only 28 % of European households in rural areas had a fixed fast internet connection in 2015 and that the average coverage of 4G in the EU, despite being 86 % in the EU overall, is only 36 % in rural areas, and draws attention to the urgent need for continuous support for broadband expansion, especially in rural areas, since access to a high-speed broadband connection is indispensable for using and benefiting from eGovernment services; calls on the Commission and the Member States therefore to continue providing adequate funding for broadband expansion, digital service infrastructure and cross-border interaction of public administration after 2020, within the scope of the Connecting Europe Facility or other suitable EU programmes, thereby ensuring long-term sustainability; calls on operators in this regard to invest more in infrastructure to improve connectivity in rural areas and to ensure that rural areas will also benefit from very high-capacity networks in the form of 5G, since this will be a key building block of our digital society;

15.  Stresses that the full deployment of safe, adequate, resilient, reliable and high-performance infrastructure, such as ultrafast broadband and telecommunications networks, is essential for the functioning of eGovernment services; calls, therefore, for the swift adoption of the European Electronic Communications Code (EECC) to achieve European strategic objectives; considers it crucial that public authorities are kept up to date with technological developments and have sufficient capacity to adopt innovative technologies, such as big data and the internet of things, or the uptake of mobile services, such as 5G, that are able to meet users’ needs;

16.  Considers the re-use of the Connecting Europe Facility (CEF) technical building blocks across the public and private sector to be vital for the functioning of the digital service infrastructure; underlines the need to guarantee the long-term sustainability of CEF technical building blocks, as well as the results of large-scale pilot projects and ISA2 beyond 2020; highlights the potential offered by the Wifi4EU initiative in promoting universal access to high-speed networks; calls therefore on the Commission, together with the Member States, to develop a long-term governance structure with a view to attaining the goals of the Digital Single Market, the priority of which should be to respond to the needs of citizens and businesses, and which should, wherever possible, promote the use of common standards;

17.  Notes that the uptake of innovative solutions for data-intensive public services, such as the use of cloud services, is still slow and fragmented; recalls that services such as INSPIRE generate large volumes of data, which require higher computing capacity; welcomes in this regard the Commission’s ‘European Cloud Initiative’ and considers that the user base of the European Open Science Cloud should be extended to the public sector;

18.  Calls on the Commission to raise awareness of the importance of the e‑Justice Portal and its uses, and to make it a one-stop shop for all the relevant legal information and for access to justice in the Member States; notes, however, that not all parties to proceedings have equal access and the necessary skills to use information and communications technology, which could mean that their access to justice is limited; stresses that particular attention should be paid to giving people with disabilities access to the e‑Justice Portal;

19.  Welcomes the introduction of e‑CODEX, allowing direct communications between citizens and courts in all Member States, as a major step to facilitate cross-border access to public services;

20.  Congratulates the Council and the Commission on their work in introducing the European Case Law Identifier (ECLI), which is highly useful for legal research and judicial dialogue, and welcomes the creation of the ECLI search engine, which should facilitate access to legal information across the Union;

21.  Reiterates the need to improve the digital skills of administrative staff, as well as of all citizens and businesses, by developing and supporting training activities at national, regional and local level in order to minimise the risk of digital exclusion, and to introduce specialised training courses on eGovernment services for civil servants and decision-makers; stresses that digital skills are an absolute prerequisite for participating in eGovernment; encourages the development of eLearning curricula that are recognised in the European Credit Transfer and Accumulation System (ECTS) system; considers that a key element of the development of eGovernment is continual growth in the development of digital skills; stresses the need to tackle and prevent digital divides between geographical areas, between people from different socioeconomic levels, and between generations; calls on the Member States to take up the suggestions in the eGovernment Action Plan for enabling young people, in particular, to deal with administrative bodies in ways that reflect their communication habits in other areas of their lives, and further underlines that teaching digital skills is of particular importance in the case of elderly people, who often lack skills or confidence when using e-services; considers that the Member States should promote life-long learning and facilitate communication and educational campaigns, including the creation of networks for media literacy teaching, so that EU citizens may make full use of the capacities offered by the new eGovernment portals and services;

22.  Stresses the need for an inclusive online and offline dual approach, so as to avoid exclusion, given the current rate of digital illiteracy and the fact that more than 22 % of Europeans, especially elderly people, prefer not to use online services when dealing with public administrations; stresses that there are multiple reasons and barriers for refusal to use online services that must be addressed or removed, such as unawareness, lack of skills, lack of trust and misperceptions; believes that, in order to avoid digital exclusion or a deeper digital divide, access and the quality of eGovernment services for citizens who live in rural, mountainous or remote areas must be ensured;

23.  Stresses that going digital can bring cost savings for public authorities; understands that digitalisation and other challenges stemming from modernisation packages are often tackled in a context of budgetary constraints, and that, in particular, regional and local authorities still have an immense workload ahead of them in the coming years that will therefore require not only the adoption of digital solutions based on open standards, thereby reducing maintenance costs and increasing innovation, but also the promotion of public-private partnerships; emphasises that cost-effectiveness will appear with time because investment in digitalisation will help to reduce administrative costs in the future; underlines that in the meantime the need for an online and offline approach remains inevitable;

24.  Points out that, in considering the digitalisation of individual administrative procedures, account must be taken of objections based on overriding public interest;

Cross-border eGovernment at all administrative levels

25.  Emphasises the importance of creating a sustainable cross-border eGovernment infrastructure with a view to simplifying access to and exercise of the four fundamental freedoms;

26.  Highlights the importance of cross-border eGovernment services for citizens in their daily life, and stresses the benefits of further developing the Electronic Exchange of Social Security Information (EESSI) and the EURES European Job Mobility portal, as well as the cross-border eHealth services;

27.  Welcomes the various Commission initiatives to develop cross-border digital prescriptions, in particular with regard to interoperability and standardisation; stresses, however, that the uptake of these solutions is far too slow given the value and importance of such services for EU citizens; calls on the Commission to ensure that the right framework is in place to foster trust between Member States and accelerate the development of cross-border digital prescriptions, from data protection and security of data exchanges to the deployment of necessary digital infrastructure and services;

28.  Asks the Commission to further develop and promote the use of the EURES European Job Mobility portal, through closer integration and collaboration between public employment services’ systems and the EURES portal, in order to facilitate and increase the mobility of employers and job seekers in the European Union;

29.  Underlines that eHealth can significantly improve the quality of life of citizens by providing more accessible, cost-effective and efficient healthcare to patients;

30.  Considers that, for the full functioning of cross-border eGovernment services, language barriers must be addressed, and that public administrations, especially in border regions, should make their information and services available in the languages of their Member States but also in other relevant European languages;

31.  Highlights the importance of an exchange of best practices, examples and project experience between all levels of administration, both within and between Member States; recognises that EU-funded large-scale pilots such as eSENSE, eCODEX and TOOP significantly contribute to enhancing cross-border services in Europe;

32.  Is of the opinion that comprehensive monitoring of eGovernment performance in the Member States should ensure that the performance methodology takes national specificities adequately into account; highlights the benefits of reliably measured performance in Member States to policy makers and public opinion;

33.  Points out that interoperability, open standards and open data are not only fundamental in a cross-border context but also needed at the national, regional and local administrative levels in each Member State, while also taking into account the need for data protection in the transfer of information;

34.  Calls on the Commission and the other EU institutions to set an example in the area of eGovernment and to offer a transparent user-friendly gateway for citizens and businesses, as well as end-to end digital services, in particular for the application for EU funding and public procurement, and calls on the Commission also to accelerate its efforts in translating its websites into all the EU official languages and in highlighting best practices;

Data protection and security

35.  Emphasises that citizens’ trust in the protection of personal data is fundamental to securing the success of the eGovernment Action Plan 2016-2020, and underlines that public administrations must handle personal data securely and fully in line with the General Data Protection Regulation (GDPR) and the EU Rules on Privacy, thereby boosting trust in digital services;

36.  Emphasises that an eHealth plan should also be considered in the context of the eGovernment Action Plan, as this is an important part of it; considers that the gathering and transfer of data should be improved and that cross-border data transfer should be possible if needed in certain cases, as this will facilitate the provision of health services for all EU citizens;

37.  Points out that, at the same time, data protection legislation should not be conceived as an obstacle but rather as a starting point for the development of innovative eGovernment solutions, and therefore stresses the need for effective guidance on the application of the GDPR, as well as for a continuous exchange with stakeholders;

38.  Notes that only 15 % of Europeans declare that they have a sense of complete control over the use of their personal data; considers it important to further explore the principle of data ownership, and trusts that future measures will be able to build on the Commission communication ‘Building a European data economy’ and other related proposals;

39.  Urges the Member States to ensure the fast and complete implementation of the eIDAS Regulation, as eSignature, eIdentification and eAuthentification are the underlying building blocks of cross-border digital public services; stresses the importance of encouraging the uptake of notified eID schemes under the eIDAS Regulation by citizens, businesses and public administration; stresses in this respect that the adoption of these key enablers should be priorities of both the private and the public sector in the development of digital services; calls on the Commission therefore to take action to facilitate and promote public-private cooperation in the cross-border and cross-sector use of digital identification and signatures; welcomes as well the ISA2 programme, which covers all EU policies requiring interoperability of systems’ functioning at EU and national level;

40.  Emphasises that measures to protect public authorities from cyber-attacks and to enable them to withstand such attacks are extremely important and need to be developed; stresses the need for a European-level approach in this regard, particularly given that the once-only principle, which is a component of the eGovernment Action Plan 2016-2020, depends on the exchange of citizens’ data between European administrative bodies;

41.  Stresses that security of data must be taken into account as early as the design phase of applications, which must be modern and easy to handle, and of administrative processes, which must be efficient, (‘security by design’) in order to enable citizens and businesses to fully benefit from modern technologies;

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42.  Instructs its President to forward this resolution to the Council and the Commission.

EXPLANATORY STATEMENT

The rapporteur welcomes the eGovernment Action Plan presented by the European Commission, which sets ambitious targets to be achieved in the coming years. Unlike the Action Plan for the period 2011-2015, the current measures are set in a wider context and form part of the Digital Market Strategy of the Commission. In doing so the Commission acknowledges that digital barriers resulting in the fragmentation of the Digital Single Market exist not only in the private but also in the public sector.

Indeed, all sectors are facing significant challenges posed by the transformation into a digital society. Not only the pace of this transformation is astonishing, but also the technological means at hand or on the verge to be implementable seem to offer unknown possibilities. Public administrations must be ready to actively participate in this transformation process and render their services fit for the future.

Public Administration Going Digital

Public administration must be put into a position to make best use of the potential of digitalisation. Such potential is attached to both the internal and external workflow of the administration as employees expect to work and citizens and businesses expect to participate in an up-to-date digital environment.

A digitalised administration must be open, efficient and inclusive, providing borderless, personalised, user-friendly, end-to-end digital public services to citizens and businesses. As a precondition, public services must be provided digitally wherever possible (digital by default). At the same time, citizens and business should not be required to provide identical information several times (once-only principle). Multiple provision of identical information would not only put additional burdens on all parties involved but would at the same time indicate that the public administration is not making good use of the potential of digital solutions and is, consequently, unnecessarily multiplying internal processes.

But future strategies are not only about the provision of data but also about accessibility. From a Union perspective, this concerns first and foremost Single Market related information as the Commission is correctly pointing out. The creation of a Single Digital Gateway should certainly facilitate access to information for citizens as well as businesses.

But the Union has already achieved other milestones when it comes to accessibility: With the new Directive on Accessibility of websites and mobile applications[1] the EU legislators have strengthened the accessibility of online public services. Member States are now under the obligation to make websites more user friendly not only for persons with disabilities but ultimately for all users.

In this context it must be noted that today more than 83% of European households have internet access and the trend to more and more deploy mobile devices continues. At the same time only one third of public websites are mobile-friendly. This diagnosis leads to the conclusion that there is significant potential to increase mobile eGovernment services solutions.

Users can also benefit from open data. Both public and private data can be considered as the new resource of the 21st century. It is important that open data strategies enable citizens and businesses to use public sector information freely. Allowing the free use of such data would foster innovative solutions, boost efficiency as well as transparency and finally assist the change to a real knowledge-based society. Some Member States like Estonia with its open data portal (opendata.riik.ee) are further advanced than others. Another example is Germany, where the federal government is currently running a pilot project under govdata.de. Member States are asked to exchange relevant information where possible in order to advance in this area.

Accessibility again is the precondition for participation in the public opinion-making. eParticipation enables citizens to easily and actively engage in the policy making and Member States should make more use of eConsultation, eInformation and eDecision.

The Commission rightly announces further support for Member States for the transition to the full employment of eProcurement, including work on eInvoicing standards, eSubmission and eNotification. The timetable set is ambitious (2018: electronic bids, 2019: acceptance of eInvoicing) but can be achieved if the Commission and the Member States closely work together in the coming two years.

Both the public and the private transformation process are taking place against the backdrop of too high illiteracy rates in Europe[2] and the resistance of parts of the population, including the elderly, to use online services when dealing with public administrations. However, for the public sector it is even more true than for the private sector: No citizen must be left behind. The rapporteur therefore sees the need for a combination of online and offline initiatives offering high quality services to the citizens and businesses and avoiding exclusion of parts of society.

Successful transition into the digital future must be supported by state-of-the-art standards not only providing a predictable and stable investment framework but paving the way for improving quality, safety, transparency and interoperability of goods and services. The IMCO committee is currently working on its own initiative report[3] in reply to the Commission Communication on ‘European standards for the 21st century’[4]. Equally important are other initiatives launched or to be launched by the Commission, including the Commission’s intention to revise the European Interoperability Framework.

Without proper connectivity, eGovernment solutions run risk of remaining unnoticed. Besides other measures such as the 5G coverage etc., broadband expansion is crucial to create access to digital public services in particular rural areas. Without appropriate public funding by the European Commission and Member States broadband expansion will not be realised. It is therefore paramount that investments are supported by the Connecting Europe Facility or other suitable EU programmes.

More money is also needed for the proper training of administrative staff, citizens and businesses. Again, co-funding from Union and Member State level will be needed in order to develop ambitious training programmes aimed to minimize the risk of digital exclusion.

However, despite all optimism the rapporteur acknowledges that digitalisation has its limits. For the vast part of public services digitalisation has indeed the potential to improve quality and efficiency. But some services will still need to be delivered by staff trained for and on the job. For instance, modern technologies can certainly bring benefits for the public oversight of the economy when it comes to regulating financial markets. However, there are limitations to efficiency gains when it comes to verifying hygienic standards in restaurants, where on the spot inspections are currently still indispensable.

Consequently, modernisation measures must not solely be driven by solutions of information technology or by business considerations but by the need of public administrations to provide efficient, effective and citizen-friendly services provided by well-trained staff that continue to be available at front desks to correspond to citizens inquiries.

Cross-Border eGovernment At All Administrative Levels

All Member States and the Union as well as all administrative levels are affected by digitalisation. It is indeed the Union administration which should lead the transformation process by example. To give a simple example: Many citizens are complaining that it is not always easy to find relevant information on the Commission’s websites. Open and transparent access to information is not only important to promote European integration, it also forms part of a service mentality of a modern administration.

The momentum must be used to enhance cross-border services when digitizing public administration. This is foremost important with a view to animate the four fundamental freedoms of the Internal Market (e.g. assisting and enhancing mobility of citizens and businesses). We must also accept for the public sector: Citizens and business throughout Europe expect to enjoy the benefits of digital technology in other Member States than their Member State of residence or establishment. This is why it is pivotal to further develop the Electronic Exchange of Social Security Information, the EURES European Job Mobility portal as well as the cross-border eHealth services.

In particular, in border regions the importance of language barriers becomes apparent. We cannot only ask our citizens to improve their language skills but must lead by example and offer services wherever possible in one or more additional languages than the language of the Member State of residence/establishment where there is a real demand for such a language.

Data Protection and Security

Data protection and security is a very fine area where public administration can lead by example demonstrating to the private sector how to respect such fundamental principles when developing a new technological architecture.

Data Protection is a fundamental right and the Union has only recently updated its laws with a new Regulation on Data Protection (GDPR)[5], which will apply from May 2018. The Commission has also just presented its alignment of the ePrivacy Directive and the EU rules on data protection with the GDPR when processed by the EU institutions[6], and a Proposal for a Regulation concerning the respect for private life and the protection of personal data in electronic communications (Regulation on Privacy and Electronic Communications)[7]. With the new package the Union serves as a role model regarding the secure handling of personal data. However, national public administrations, in particular the local level, will need effective guidance on the application of the GDPR. Such guidance should be provided both from EU and Member State level, and being updated when necessary. It will be in particular exchange of views with stakeholders which will provide important insight in how to strike the right balance between respecting the fundament right of data protection and assist the development of innovative eGovernment solutions.

Such solutions should also address the question of data ownership. Relevant discussions in particular concerning the private sector were just launched by the Commission in its Communication on ‘Building a European data economy’[8]. The measures anticipated therein concerning data ownership and other measures such as access to and transfer of data will also play an important role in building the right policy framework for the public administration. The accompanying staff working document provides greater details on how this issue could be tackled in the future[9].

Security and trust are two supplementary pillars of modern eGovernmental strategies. All initiatives must build on secure measures which again will foster trust of citizens and businesses necessary to accept and apply digital offers by the public administration. With regard to security, Union measures are already on the table ready to be taken up. For instance, the eIDAS Regulation already provides a regulatory environment for public authorities, citizens and businesses to conduct secure electronic interactions via electronic identification schemes. eSignature, eIdentification and eAuthentification are important trust services to be employed by public administration in the future.

Finally, security by design must be a principle of any digitisation strategy, including eGovernement. Unfortunately, it was Member States which blocked the inclusion of the public administration in the so-called NIS Directive on cybersecurity[10]. The Commission has further laid down its policy principles on cyber security in its 2016 Communication on strengthening Europe’s Cyber Resilience System and Fostering a Competitive and Innovative Cybersecurity Industry (COM(2016)0410, 5.7.2016) where security by design was promoted for all major infrastructure investments. It is now time to ensure that security by design must be respected in the design phase of all initiatives for eGovernment.

  • [1]  Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies, OJ L 327, 2.12.2016, p. 1.
  • [2]  See for instance the Final Report of the EU High Level Group of Experts on Literacy, September 2012.
  • [3]  2016/2274(INI) European standards - implementation of Regulation (EU) No 1025/2012.
  • [4]  COM (2016) 358, 16.2016.
  • [5]  Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, OJ L 119, 4.52016, p.1.
  • [6]  Commission Proposal for a Regulation on the protection of individuals with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC.
  • [7]  Commission Proposal of 10 January 2017 for a Regulation concerning the respect for private life and the protection of personal data in electronic communications and repealing Directive 2002/58/EC (Regulation on Privacy and Electronic Communications) (COM(2017)0010 final) 2017/0003(COD).
  • [8]  Commission Communication of 10 January 2017 on ‘Building a European Data Economy’ (COM(2017)0009 final).
  • [9]  Commission Staff Working Document on the free flow of data and emerging issues of the European data economy Accompanying the document Communication Building a European data economy (SWD(2017)0002 final)
  • [10]  Directive (EU) 2016/1148 of the European Parliament and of the Council of 6 July 2016 concerning measures for a high common level of security of network and information systems across the Union, OJ L 194, 19.7.2016, p. 1.

OPINION of the Committee on Industry, Research and Energy (28.2.2017)

for the Committee on the Internal Market and Consumer Protection

on the EU eGovernment Action Plan 2016-2020
(2016/2273(INI))

Rapporteur (*): Angelika Mlinar

(*) Associated committee – Rule 54 of the Rules of Procedure

SUGGESTIONS

The Committee on Industry, Research and Energy calls on the Committee on the Internal Market and Consumer Protection, as the committee responsible, to incorporate the following suggestions into its motion for a resolution:

1.  Believes that the development of eGovernment is a key element of the Digital Single Market; welcomes the Commission communication entitled ‘EU eGovernment Action Plan 2016-2020’; supports the underlying principles of the Action Plan, which will make public administrations more consistent and inclusive, trustworthy, efficient and transparent, providing open, interoperable and interlinked, user-oriented digital services, therefore empowering citizens; welcomes the fact that administrative burdens and costs will be reduced by adopting the once-only principle; recalls that implementing the once-only principle could generate an annual net saving at EU level of EUR 5 billion per year; welcomes the launch of the Once-Only Principle Project (TOOP) on the implementation of the once-only principle in a cross-border context and asks the Commission to involve the local authorities of border regions in this project;

2.  Emphasises that inclusive and accessible digital public services are an essential factor underpinning the design and delivery of policies promoting competitiveness, growth and jobs; stresses that the potential of digital technologies should be exploited in order to achieve a better-performing, more efficient public sector while reducing administrative burdens increasing the use of participatory tools and taking advantage of the efficient feedback available in the case of digital platforms to make eGovernment fit for the purposes of an evolving society; notes that digital developments can, inter alia, reduce delays in payments to suppliers, improve tax collection and healthcare systems and increase the efficiency of judicial systems by, for example, interconnecting business registers and insolvency registers; calls on the Commission to provide support for industrial research with a view to developing products, services and processes not yet available on the market that can provide innovative solutions meeting performance and functionality needs in the public sector;

3.  Encourages the Commission to minimise burdens attached to cross-border e-commerce arising from different VAT regimes, following the Mini One Stop Shop (MOSS) experience, in order to ensure better compliance and a level playing field for European business;

4.  Underlines the importance of raising awareness among citizens regarding available e-government tools and services; believes that in order to avoid digital exclusion or a deeper digital divide, access and quality of e-government services for citizens who live in rural, mountainous and remote areas has to be ensured; calls for the promotion of an inclusive approach when developing the eGovernment Action Plan towards elderly citizens and disadvantaged groups and those who have limited skills or have an impairment that hinders their ability to use generally available systems or interfaces; calls therefore on the Commission and the Member States to adopt a global and comprehensive approach to e-government to ensure smooth coordination between online and offline administrative services;

5.  Highlights that citizens without digital skills or tools should have access to all public services using the standard forms and methods, including personal attendance at the public services;

6.  Underlines the importance of the EU eGovernment Action Plan for cross-border regions to ease the everyday lives of citizens and SMEs that habitually work across borders;

7.  Calls for the swift establishment of the Electronic Exchange of Social Security Information to strengthen the protection and the monitoring of the social security rights of mobile citizens;

8.  Stresses the need for secure access to and exchange of data; emphasises that eGovernment services should be designed to guarantee information security and the protection of personal data in line with European legislation; if necessary, new and innovative technologies should be developed in order to ensure that cyber security is incorporated into the design of these services; points out that fulfilment of these conditions will increase trust in, and the use of, digital services;

9.  Stresses that the full deployment of safe, adequate, resilient, reliable and high-performance infrastructure, such as ultrafast broadband and telecommunications networks, is essential for the functioning of eGovernment services; calls, therefore, for the swift adoption of the EECC to achieve European strategic objectives; considers it crucial that public authorities are kept up to date with technological developments and have sufficient capacity to adopt innovative technologies, such as big data and the internet of things or the uptake of mobile services, such as 5G, that are able to meet users’ needs;

10.  Welcomes the dynamic and flexible approach of the Action Plan; calls on the Steering Board to continuously identify specific, realistic and measurable targets based on performance indicators to boost innovation and to monitor and report on their fulfilment; takes the view that the benefits of eGovernment will be all the greater if as much information on the efficiency of services as possible is shared, boosting public trust in its use;

11.  Emphasises the importance of developing safe, reliable, and interoperable cross-border public services, avoiding further fragmentation and supporting mobility within the single market by means of the full deployment of key enablers such as highly secure eID and e-signatures; notes that there is still a lack of interoperability of different public services between Member States at EU, national and local level; welcomes in this regard the revision of the European Interoperability Strategy and Framework, recommends support for best practices, such as the use of open standards and open source software and calls for the swift implementation of Regulation (EU) No 910/2014 (eIDAS); calls in particular on the Commission to work with Member States and the private sector on the development of cross-border and end-to-end digital services based on notified eIDs and digital signatures in order to ensure the take-up of both digital services and digital identities by the time the eIDAS Regulation is fully implemented;

12.  Welcomes the ISA2 programme, which covers all EU policies requiring interoperability of systems functioning at EU and national level and will therefore make it possible to provide pan-European e-services for citizens, companies and national administrations;

13.  Considers the re-use of the Connecting Europe Facility (CEF) technical building blocks across the public and private sector to be vital for the functioning of the Digital Service Infrastructure; underlines the need to guarantee the long-term sustainability of CEF technical building blocks as well as the results from ‘Large-Scale Pilot’ projects and ISA2 beyond 2020; highlights the potential offered by the Wifi4EU initiative in promoting universal access to high-speed networks; calls therefore on the Commission together with the Member States to develop a long-term governance structure with a view to attaining the goals of the Single Digital Market, whose priority should be to respond to the needs of citizens and businesses and that should wherever possible promote the use of common standards;

14.  Recalls that public administrations should, as far as possible, have open data by default especially when the volume of data generated is very large, such as in the case of the INSPIRE programme; stresses the importance of the secure availability and storage of data for re-use through third parties, while adhering to the legislative framework of the EU and the Member States; highlights the vital role that public-private partnerships and the private sector can play in developing new and innovative services and solutions;

15.  Notes that the uptake of innovative solutions for data-intensive public services, such as the use of cloud services, is still slow and fragmented; recalls that services like INSPIRE generate large volumes of data, which require higher computing capacity; welcomes in this regard the Commission’s ‘European Cloud Initiative’ and considers that the user base of the European Open Science Cloud should be extended to the public sector;

16.  Stresses that the openness of public data and the opportunity for such data to be freely used is the basis of modern eGovernment and contributes to the development and strengthening of an open society;

17.  Invites the Commission and the Members States to ensure training policies are in place for public servants to acquire the necessary e-skills and to ensure the existence of information campaigns for citizens and businesses on the use and availability of new e-services;

18.  Believes the Commission can play a leading role in creating a more open and inclusive eGovernment approach built around citizens and their needs; therefore calls for the Commission to accelerate its efforts in leading by example, especially in translating its websites into the EU’s languages and in highlighting best practices, from fully recognising notified eIDs and digital signatures in accordance with the eIDAS Regulation, to implementing digital-by-default procedures particularly as regards applications for EU funding and public procurement, and for other European institutions to follow swiftly; believes that adoption by the Commission of the provisions of the CEF building blocks could facilitate trust and a cultural shift towards the uptake of digital public services;

19.  Considers that a key element of the development of eGovernment is continual growth in the development of digital skills, which multiplies demand for various types of digital services;

20.  Calls on the Commission and Member States to encourage spill-over effects and the dissemination of e-government solutions to the private sector.

RESULT OF FINAL VOTE IN COMMITTEE ASKED FOR OPINION

Date adopted

28.2.2017

 

 

 

Result of final vote

+:

–:

0:

43

1

6

Members present for the final vote

Nicolas Bay, Bendt Bendtsen, Xabier Benito Ziluaga, José Blanco López, Cristian-Silviu Buşoi, Reinhard Bütikofer, Angelo Ciocca, Edward Czesak, Jakop Dalunde, Fredrick Federley, Ashley Fox, Adam Gierek, Theresa Griffin, Hans-Olaf Henkel, Kaja Kallas, Krišjānis Kariņš, Seán Kelly, Jeppe Kofod, Jaromír Kohlíček, Peter Kouroumbashev, Zdzisław Krasnodębski, Miapetra Kumpula-Natri, Janusz Lewandowski, Paloma López Bermejo, Edouard Martin, Angelika Mlinar, Nadine Morano, Dan Nica, Angelika Niebler, Morten Helveg Petersen, Miroslav Poche, Michel Reimon, Herbert Reul, Paul Rübig, Massimiliano Salini, Algirdas Saudargas, Neoklis Sylikiotis, Dario Tamburrano, Patrizia Toia, Vladimir Urutchev, Kathleen Van Brempt, Martina Werner, Lieve Wierinck, Anna Záborská, Flavio Zanonato, Carlos Zorrinho

Substitutes present for the final vote

Olle Ludvigsson, Notis Marias, Anne Sander, Maria Spyraki

OPINION of the Committee on Legal Affairs (2.3.2017)

for the Committee on the Internal Market and Consumer Protection

on the EU eGovernment action plan 2016-2020
(2016/2273(INI))

Rapporteur (*): Pavel Svoboda

(*) Associated committee – Rule 54 of the Rules of Procedure

SUGGESTIONS

The Committee on Legal Affairs calls on the Committee on the Internal Market and Consumer Protection, as the committee responsible, to incorporate the following suggestions into its motion for a resolution:

A.  whereas the EU e‑Justice Portal is an essential tool for access to information and to justice, and constitutes an important step in achieving the modernisation of EU public administration;

B.  whereas better access to information and the increased use of improved digital tools for company-law-related formalities throughout the lifecycle of companies should increase legal certainty and reduce company expenses;

C.  whereas efforts are ongoing to interconnect electronic business and insolvency registers across the Union, which is important for transparency and legal certainty in the internal market;

D.  whereas single access to these registers through the e‑Justice Portal is not yet possible because of differences in the technical standards used by Member States; whereas further efforts are needed to achieve accessible, interoperable, user-friendly eGovernment tools available to the public in the EU; whereas a degree of data security and protection in data processing is a basic prerequisite for using e‑Justice, given the nature of the data involved in judicial work;

E.  whereas continuing efforts are being made to improve cooperation between Member States’ administrations through the simplification and digitalisation of certain administrative services;

F.  whereas the use of open standards is fundamental in order to allow EU citizens to participate in governmental platforms, and in order not to force citizens to use vendor-specific programs for the purposes of communicating with their government;

G.  whereas key digital enabling technologies should underpin all efforts to modernise and streamline public services, so as to provide fast, high-quality services to enhance citizens’ mobility and create cross-border public administrative structures for businesses, thereby helping to increase competitiveness and thus make the EU a more attractive place in which to invest and live;

H.  whereas efforts are under way to support the Member States’ transition towards full e‑procurement and the use of contract registers and interoperable e‑signatures in their public sectors;

1.  Calls on the Commission to raise awareness of the importance of the e‑Justice Portal and its uses, and to make it a one-stop shop for all the relevant legal information and for access to justice in the Member States; notes, however, that not all parties to proceedings have equal access and the necessary skills to use information and communications technology, which could mean that their access to justice is limited; stresses that particular attention should be paid to giving people with disabilities access to the e‑Justice Portal;

2.  Calls on the Commission to promote and further develop the e‑Justice Portal and the use of digital technology for business purposes and the public sector as a whole so as to accelerate the cross-border and cross-sector use of electronic identification (eID), including mobile identification and trust services for electronic transactions in the internal market (esignature and other eIDAS[1] services, website authentication and electronic registered delivery services);

3.  Stresses the need to maintain a human dimension where services are upgraded to electronic format, in order to enable citizens to benefit from personalised guidance and solutions;

4.  Welcomes the introduction of e‑CODEX, allowing direct communications between citizens and courts in all Member States, as a major step to facilitate cross-border access to public services; calls, in addition, for interconnected databases at EU level to further facilitate interoperability between legal authorities within the EU; recalls, however, that the security of documents and of identity, as well as network security, remain a major concern; recalls the importance of respecting the protection of private data and the principles enshrined in the Charter of Fundamental Rights of the European Union, such as the right to privacy, when implementing such digital services;

5.  Congratulates the Council and the Commission on their work in introducing the European Case Law Identifier (ECLI), which is very useful for legal research and judicial dialogue, and welcomes the creation of the ECLI search engine, which should facilitate access to legal information across the Union;

6.  Calls on the Commission to consider further ways to promote digital solutions for formalities throughout a company’s lifecycle, the electronic filing of company documents and the provision of cross-border and other information for business registers; notes that in this field legislation may be the only way to create an appropriate legal framework for EU-wide digital solutions;

7.  Stresses that e‑governance is particularly important for small and medium-sized companies, which are limited in terms of workforce size and available funds;

8.  Calls for coordination at EU level of the purchasing and implementation of e‑government solutions in order to further facilitate data exchanges;

9.  Considers that, for the smooth implementation of the action plan, clear deadlines are needed, along with clear measures designed to reduce bureaucracy;

10.  Considers that, in order to enable the timely pan-European implementation of the action plan, Member States should introduce specialised training courses on e‑government services for civil servants and decision-makers;

11.  Considers that the Member States should facilitate communication and educational campaigns so that EU citizens may make full use of the capacities offered by the new e‑government portals and services;

12.  Calls on the Commission to support Member States in putting in place automated centralised mechanisms which facilitate the timely identification of any natural or legal persons holding or controlling land and buildings within their territory, in order to prevent the use of the financial system for the purposes of money laundering or terrorist financing; considers that this information should be directly accessible, at national level, to financial intelligence units (FIUs) and competent authorities, and should be accessible and searchable through the centralised mechanisms by the FIUs of other Member States;

13.  Considers that work on the electronic interconnection of Member States’ business and insolvency registers should be stepped up, and stresses the importance of this interconnection for the internal market; stresses that any information to be provided should follow a common European template or framework;

14.  Encourages the opening up of public sector data and services with a view to fostering new opportunities for knowledge, growth and jobs; calls on the Commission and the Member States to promote open standards when developing public digital solutions;

15.  Calls on the Commission to initiate and implement a set of measures that will give businesses the opportunity to bid for public procurement contracts electronically throughout the EU, with the emphasis on the development of national electronic public procurement systems, the European single procurement document, e‑Certis and e‑invoicing;

16.  Considers it essential, in this context, that the Commission and Member States cooperate in the development of a prototype European catalogue of ICT procurement standards to facilitate interoperability in the acquisition of digital solutions by encouraging reference to common sets of ICT public procurement standards and profiles;

17.  Calls on the Commission, when conducting its regulatory fitness and performance programme (REFIT), to give greater attention to interoperability and the potential benefits of effective digital technology utilisation when it comes to reviewing the existing internal market acquis and drafting fresh proposals.

RESULT OF FINAL VOTE IN COMMITTEE ASKED FOR OPINION

Date adopted

28.2.2017

 

 

 

Result of final vote

+:

–:

0:

19

2

2

Members present for the final vote

Max Andersson, Joëlle Bergeron, Marie-Christine Boutonnet, Jean-Marie Cavada, Kostas Chrysogonos, Therese Comodini Cachia, Mady Delvaux, Laura Ferrara, Sylvia-Yvonne Kaufmann, Gilles Lebreton, António Marinho e Pinto, Jiří Maštálka, Emil Radev, Julia Reda, Evelyn Regner, Pavel Svoboda, Axel Voss, Tadeusz Zwiefka

Substitutes present for the final vote

Daniel Buda, Evelyne Gebhardt, Virginie Rozière, Tiemo Wölken

Substitutes under Rule 200(2) present for the final vote

Pál Csáky
  • [1]  A set of standards for electronic identification and trust services for electronic transactions in the European single market. It was established in Regulation (EU) No 910/2014 of the European Parliament and of the Council of 23 July 2014 on electronic identification and trust services for electronic transactions in the internal market and repealing Directive 1999/93/EC.

INFORMATION ON ADOPTION IN COMMITTEE RESPONSIBLE

Date adopted

25.4.2017

 

 

 

Result of final vote

+:

–:

0:

32

2

3

Members present for the final vote

Dita Charanzová, Carlos Coelho, Sergio Gaetano Cofferati, Anna Maria Corazza Bildt, Daniel Dalton, Nicola Danti, Dennis de Jong, Pascal Durand, Evelyne Gebhardt, Maria Grapini, Robert Jarosław Iwaszkiewicz, Liisa Jaakonsaari, Morten Løkkegaard, Eva Maydell, Marlene Mizzi, Marcus Pretzell, Virginie Rozière, Christel Schaldemose, Andreas Schwab, Olga Sehnalová, Jasenko Selimovic, Igor Šoltes, Ivan Štefanec, Catherine Stihler, Róża Gräfin von Thun und Hohenstein, Anneleen Van Bossuyt, Marco Zullo

Substitutes present for the final vote

Pascal Arimont, Lidia Joanna Geringer de Oedenberg, Antanas Guoga, Franz Obermayr, Ulrike Trebesius, Sabine Verheyen

Substitutes under Rule 200(2) present for the final vote

David Coburn, Pál Csáky, Andor Deli, Dieter-Lebrecht Koch

FINAL VOTE BY ROLL CALL IN COMMITTEE RESPONSIBLE

32

+

ALDE

Dita Charanzová, Morten Løkkegaard, Jasenko Selimovic

ECR

Daniel Dalton, Ulrike Trebesius, Anneleen Van Bossuyt

EFDD

Marco Zullo

PPE

Pascal Arimont, Carlos Coelho, Anna Maria Corazza Bildt, Pál Csáky, Andor Deli, Antanas Guoga, Dieter-Lebrecht Koch, Eva Maydell, Andreas Schwab, Ivan Štefanec, Róża Gräfin von Thun und Hohenstein, Sabine Verheyen

S&D

Sergio Gaetano Cofferati, Nicola Danti, Evelyne Gebhardt, Lidia Joanna Geringer de Oedenberg, Maria Grapini, Liisa Jaakonsaari, Marlene Mizzi, Virginie Rozière, Christel Schaldemose, Olga Sehnalová, Catherine Stihler

VERTS/ALE

Pascal Durand, Igor Šoltes

2

-

EFDD

David Coburn

GUE/NGL

Dennis de Jong

3

0

EFDD

Robert Jarosław Iwaszkiewicz

ENF

Franz Obermayr, Marcus Pretzell

Key to symbols:

+  :  in favour

-  :  against

0  :  abstention

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