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Procedure : 2019/2915(RSP)
Document stages in plenary
Document selected : B9-0094/2020

Texts tabled :

B9-0094/2020

Debates :

PV 10/02/2020 - 12
CRE 10/02/2020 - 12

Votes :

PV 12/02/2020 - 11.8
Explanations of votes

Texts adopted :

P9_TA(2020)0032

Verbatim report of proceedings
XML 15k
Wednesday, 12 February 2020 - Strasbourg Revised edition

12.7. Automated decision-making processes: Ensuring consumer protection, and free movement of goods and services (B9-0094/2020)
Video of the speeches
 

A szavazáshoz fűzött szóbeli indokolások

 
  
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  Anne-Sophie Pelletier (GUE/NGL). –Madame la Présidente, j’ai voté en faveur de cette résolution qui va pour moi dans le bon sens, c’est-à-dire la protection de la liberté des données et la protection des consommateurs, et je voudrais ici reconnaître l’engagement de la présidente de la commission IMCO.

Vous savez, Rabelais disait: «science sans conscience n’est que ruine de l’âme», et c’est pourquoi il me semble que nous devons rester vigilants sur les technologies liées à l’intelligence artificielle. En effet, ce ne sont pas des algorithmes qui peuvent aujourd’hui gérer des pans entiers de la société et de notre quotidien – je veux penser aux services publics, aux réclamations, aux opérations bancaires –, et c’est pour cela que j’attire votre attention sur deux points où le texte aurait, à mon sens, pu être plus ambitieux en matière de transparence. La transparence est une donnée essentielle pour la confiance de nos concitoyens. Nous pouvons aussi renforcer ce texte en nous assurant que les logiciels ne seront jamais discriminatoires envers les personnes les plus fragiles.

Alors, oui à la science, oui au progrès, si et seulement s’ils sont conjugués à l’éthique et à la morale.

 
  
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  Jadwiga Wiśniewska (ECR). – Pani Przewodnicząca! Głosowałam za przyjęciem rezolucji w sprawie zapewnienia ochrony konsumentów oraz swobodnego przepływu towarów i usług w zakresie zautomatyzowanych procesów decyzyjnych, bowiem uważam, że sztuczna inteligencja stanowi potencjał w zapewnieniu udogodnień dla życia obywateli.

Systemy sztucznej inteligencji znajdują zastosowanie w różnych branżach ze względu na swoją zdolność do poprawy wydajności. Są innowacyjne i upraszczają skomplikowane procesy, ale ważne jest, by były bezpieczne dla konsumentów i działały zgodnie z przeznaczeniem. Równie ważne jest to, by regulacje prawne nie były nadmiernie uciążliwe i nie zniechęcały europejskich firm do wdrażania i adaptacji tych rozwiązań. Ta rezolucja jest krokiem w kierunku znalezienia właśnie takiej równowagi.

 
  
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  Łukasz Kohut (S&D). – Madam President, the general definition of automated decision making is the process of making a decision by automated means without any human involvement. This decision can be based on factual data as well as on digitally created profiles or inferred data. Let’s give examples here: an online decision to award a loan or an ability test in recruitment using pre—programmed algorithms and criteria. There are a number of benefits to such decision making – a quicker and more consistent decision among them – but what about risks, the risk of profiling, misuse of data, limiting consumers’ choices. We must be aware of these risks. That is why I voted for the resolution, which calls on the Commission to closely monitor developments in this area.

 
  
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  Eugen Tomac (PPE). – Doamnă președintă, am votat și eu această rezoluție. Consider că este foarte important să acordăm atenția cuvenită întregului mecanism ce ține de procesele decizionale automatizate și cred că tehnologia ne influențează viața de zi cu zi în sens pozitiv, însă trebuie să ne gândim foarte bine și să găsim mecanismele necesare pentru a reglementa acest proces pentru a proteja consumatorii.

În primul rând, inteligența artificială este extrem de importantă și a pătruns în toate domeniile, însă consumatorii finali, în mod special copiii, trebuie protejați. Pentru că transparența este cheia în acest mecanism, consumatorul final trebuie să aibă parte de acces la modul în care inteligența artificială și procesele automatizate ne influențează viața de zi cu zi. De mai multă transparență este, așadar, nevoie, de aceea am susținut această rezoluție.

 
  
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  Mick Wallace (GUE/NGL). – Madam President, the shift towards automated decision-making and artificial intelligence will change the way in which consumer markets and our societies in general function. We need to ensure that people are protected from unfair or discriminatory commercial practices and we need to ensure that these processes are transparent and do not involve profiling. In this respect, auditing of automated decision-making should be carried out by independent third parties. People need to be able to contest these types of decisions. The Commission needs to ensure that the EU safety and liability frameworks are fit for purpose and that market watchdogs and other competent authorities are properly resourced and empowered to act. We need to be extremely wary of the concentration of data in the hands of a few private companies and we need to adhere to the principles of the GDPR, specifically in terms of purpose limitation and privacy by design.

 
  
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  Deirdre Clune (PPE). – Madam President, artificial intelligence makes it possible to process much more data than humans can do in a fraction of the time. It’s becoming increasingly common in finance, healthcare, education and the legal system. It’s increasingly evolving algorithmic decision systems. In many situations, the impact of the decision on people can be significant, such as access to credit, employment, medical treatment and judicial sentences.

So I was happy to support this resolution, as it urges the Commission to examine whether additional measures are needed in order to guarantee a strong set of rights to protect consumers in AI decision-making; to ensure that consumers are protected from unfair and discriminatory practices, as well as from the risks entailed by AI-driven professional services; to guarantee greater transparency in these processes; and to ensure that only high-quality and non-biased data sets are used in algorithmic decision-making systems. The bottom line is we need to ensure that EU rules on safety and liability for products and services are fit for the digital age.

 
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