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Parliamentary questions
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30 November 2019
E-004130/2019
Question for written answer
to the Commission
Rule 138
Monika Beňová
 Answer in writing 
 Subject: Consumer protection during sales

With greater economic prosperity, citizens’ purchasing power is increasing. As a result, sales are held more often. A number of websites and shops take advantage of this situation by misinforming consumers. This misleading practice involves displaying a higher original price for the product that is on sale. The resulting marketing trick creates the impression that a high value product is on sale at a significant discount. The consumer is therefore more inclined to buy it, in the belief that it is a good deal or even an investment. Such behaviour appears to constitute an unfair commercial practice.

Does the Commission agree that the behaviour described above represents an unfair commercial practice?

Is the Commission prepared to take steps to protect consumers from misinformation about products?

What steps has the Commission taken to address the misleading indication of the prices of products by the relevant entities?

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