• EN - English
  • NL - Nederlands
Parliamentary question - E-004313/2021Parliamentary question

Paper COVID certificate: preventing a ‘digital lockdown’ for the elderly and disabled people

Question for written answer  E-004313/2021
to the Council
Rule 138
Antonius Manders (PPE)

The digital COVID certificate was introduced in the EU on 1 July 2021. In an increasing number of EU Member States, citizens must show their vaccination status to be able to stay in hotels, use restaurants, bars and cafés, and go to the theatre or others places offering cultural and artistic events. It is good that citizens in the Netherlands can also apply for a paper version of the COVID certificate by telephone. This is particulary good news for the digitally impaired, such as the elderly and disabled people, who may not have a (suitable) smartphone to be able to take advantage of a digital certificate. Unfortunately, the process for applying for a paper certificate by telephone is far from ideal. Waiting times are long and callers are often simply told to apply online. This is precisely what they wanted to avoid. As a result, many elderly and disabled people end up in a ‘digital lockdown’.

Last updated: 1 October 2021
Legal notice - Privacy policy