Consumer protection 

How the EU protects consumer rights 

Parliament adopted new rules to make USB type-C the common charging standard for small electronic devices by the end of 2024. Find out what this means for you.

MEPs have adopted new rules to protect consumers from credit card debt and overdrafts.

The EU's roam like at home policy ensures that Europeans can call, message and use mobile data anywhere in the EU at no extra cost.

Find out why MEPs want legislation to guarantee the right to repair and what concrete measures they propose.

Was your train delayed or your flight cancelled? Find out about your passenger rights when travelling in the EU.

Find out about new EU rules on product safety to boost consumer protection and adapt it to new challenges such as the green transition and the digital transformation.

The EU wants to introduce minimum standards to make nearly all products on its market sustainable, durable and eco-friendly.

It’s time for industry to play its part in ending throw-away consumption, says MEP Biljana Borzan.

As more of us turn to online shopping, watch our video to discover five ways the EU makes e-commerce safer for everyone.

With growing demand for cross-border online shopping in the EU, MEPs are working to ensure Europeans receive a high standard of protection regardless of where they carry out their purchases.

New rules on collective redress will allow EU consumers to come together to fight domestic and cross-border cases of unlawful practices.