Was your train delayed or your flight cancelled? Find out about your passenger rights when travelling in the EU.
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MEPs have approved new rules strengthening rail passenger rights across the EU, including better support in case of delays and more assistance for people living with a disability.
Flight cancelled due to Covid-19? Don’t wish or not allowed to travel? Find out about your passenger rights in the EU in these exceptional times.
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The new directive regulating the use of Passenger Name Record (PNR) data in the EU for the prevention, detection, investigation and prosecution of terrorist offences and serious crime was approved by Parliament on Thursday. It will oblige airlines to hand national authorities passengers' data for all flights from third countries to the EU and vice versa.
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Press Releases
Press Releases
Delayed or stranded air passengers would be likelier to win compensation, and airlines would get clear rules on how to deal with passenger complaints, under a draft law voted by Parliament at the first reading on Wednesday.
Travelling over the Christmas holidays can prove a real headache when ticket prices go north, temperatures go south and you go nowhere. Luckily, you enjoy rights under European legislation when your flight is delayed or cancelled. However, there is always room for improvement. On 17 December the Parliament's transport committee voted in favour of strengthening these rights. Read on to find out what the current situation is and how it could change.