Rail passengers' rights and obligations in the EU

21-04-2021

In the EU, Regulation (EC) No 1371/2007 governs rails passengers' rights and obligations, and provides for all passengers a harmonised level of information, assistance and compensation. In September 2017, the European Commission adopted a new proposal, which aims to strike a better balance between strengthening passengers' rights and reducing the burden on rail companies. The European Parliament is expected to vote at second reading during its April plenary session on the agreed text resulting from interinstitutional negotiations.

In the EU, Regulation (EC) No 1371/2007 governs rails passengers' rights and obligations, and provides for all passengers a harmonised level of information, assistance and compensation. In September 2017, the European Commission adopted a new proposal, which aims to strike a better balance between strengthening passengers' rights and reducing the burden on rail companies. The European Parliament is expected to vote at second reading during its April plenary session on the agreed text resulting from interinstitutional negotiations.