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The EU and the United Kingdom (UK) have both been active in shaping the development and use of artificial intelligence (AI) technologies. They have each introduced measures to ensure that people and businesses can take advantage of the benefits of AI, while minimising its risks. However, there are also a number of differences in their approaches. The EU has adopted a comprehensive risk-based regulatory framework, whereas the UK has a more light-touch regulatory approach. So far, the UK has not adopted ...

As products have become more complex in the digital age, the need for a new directive on liability of defective products has arisen. The new directive will revise the existing Product Liability Directive, adopted nearly 40 years ago in 1985. The directive brings the European Union's product liability regime up to speed with the digital age, circular economy business models and global value chains by ensuring that consumers receive compensation for defective products, including those manufactured ...

Fact-checking of content on online platforms has so far played an important role in protecting democracy, by verifying statements and making sure trustworthy sources are used. Many social media platforms use fact-checkers to help them enforce content moderation policies, with the aim of protecting their users from harm. The EU's Digital Services Act – a binding legal instrument – strengthens content moderation obligations for online platforms, while the voluntary EU Code of Practice on Disinformation ...

On 29 November 2023, the European Commission adopted a proposal for a directive amending Directive (EU) 2015/2302 on package travel and linked travel arrangements, to improve protection for travellers and simplify and clarify certain aspects of the current directive. The Commission announced in a 2020 communication on a new consumer agenda that it would look into revising the directive following the turmoil caused by the mass cancellations during the COVID-19 pandemic. The proposal is the result ...

Online commerce is a defining feature of the modern world. It opens up opportunities for consumers and businesses alike. For consumers, it can mean a wider choice of goods and services at cheaper prices. For business, it offers new ways to reach larger markets. The borderless nature of online commerce means that, today, such opportunities within the EU are also open to businesses from elsewhere, and this phenomenon has been on the rise in recent years. Many consumers are familiar now with the advantages ...

Commitments made at the confirmation hearings of the Commissioners-designate 2024-2029

This is the ninth edition of an annual EPRS publication aimed at identifying and framing some of the key issues and policy areas that have the potential to feature prominently in public debate and on the political agenda of the European Union over the coming year. The topics analysed encompass economic productivity, the 2040 climate target, economic security, investment capacity, the EU's future finances, electric vehicles, competitiveness in artificial intelligence, European defence, migrant return ...

On 28 July 2023, the European Commission adopted a proposal to revise EU toy safety legislation, by introducing a new regulation and repealing Directive 2009/48/EC. The proposal pursues two main objectives: a higher level of child protection, including from the most harmful substances; and fewer non-compliant and unsafe toys on the EU market. In relation to the first objective, the proposal extends the definition of health to children's psychological and mental health and to their wellbeing and cognitive ...

Alternative dispute resolution (ADR) is a process allowing complaints to be settled out of court with the assistance of an impartial dispute resolution body. Through ADR, consumers can settle a complaint against a trader for breach of contract, outside court procedures, assisted by impartial, neutral dispute mediation, arbitration or conciliation. Since 2013, the share of e commerce in the EU economy has increased significantly, up from 2 % to 4 % of EU gross domestic product (GDP), increasing the ...

The current EU consumer protection cooperation framework has been in place for almost 5 years. This framework provides important means for consumer protection authorities in the Member States to enforce the EU consumer law acquis, to the benefit not only of consumers throughout the Union, but also of a functioning and legally predictable single market. The European Commission has started to reflect on the functioning of the consumer protection cooperation enforcement framework. Sufficient time has ...