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Most products are not designed with their life cycle environmental impacts in mind, and it is difficult for consumers and economic operators to make sustainable choices when buying products. The EU still lacks an overarching legislative framework laying down rules for sustainable production and consumption of all products. Ecodesign refers to the integration of environmental sustainability considerations into the characteristics of a product, and into processes throughout its value chain. On 30 March ...

On 29 November 2023, the European Commission adopted a proposal for a directive amending Directive (EU) 2015/2302 on package travel and linked travel arrangements, to improve protection for travellers and simplify and clarify certain aspects of the current directive. The Commission announced in a 2020 communication on a new consumer agenda that it would look into revising the directive following the turmoil caused by the mass cancellations during the COVID-19 pandemic. The proposal is the result ...

During the first decades of European integration, the European Community's rudimentary consumer policy was based on the premise that the common market would automatically serve consumers, offering them more choice at affordable prices. Starting in the 1960s, but particularly in the 'long 1970s', Community institutions pushed for more elaborate measures to safeguard the health, safety, and economic interests of consumers. This briefing sheds light on the role of the European Parliament in the development ...

Alternative dispute resolution

Briefing 06-02-2024

On 17 October 2023, the Commission adopted a proposal for a directive amending Directive 2013/11/EU on alternative dispute resolution (ADR) for consumer disputes, as well as Directive 2015/2302/EU on package travels, Directive 2019/2161/EU on better enforcement and modernisation of Union consumer protection rules, and Directive 2020/1828 EU on representative actions for the protection of the collective interests of consumers. ADR is defined as settling a complaint out of court with the assistance ...

Directive (2013/11/EU) on alternative dispute resolution for consumer disputes (the 'ADR Directive') provides an out-of-court solution for consumers to resolve disputes on goods and services purchased from traders established in the single market. Together with Regulation (EU) No 524/2013 on online dispute resolution for consumer disputes (the 'ODR Regulation'), the ADR Directive forms a horizontal EU-level framework for alternative dispute resolution. The significant increase of online sales, in ...

The impact assessment (IA) underpinning the revision of the alternative dispute resolution (ADR) framework presents a robust intervention logic. It puts forward four policy options (including a non-regulatory option) with varying degrees of ambition; however, the description of the different policy options would have benefited from more depth and detail. The IA assesses the policy options in terms of their economic, social and environmental impacts and their effects on fundamental rights. While large ...

Bearta a bhaineann le cosaint tomhaltóirí

Bileoga Eolais AE 29-01-2024

Is é an aidhm atá le bearta Eorpacha a bhaineann le cosaint tomhaltóirí ná sláinte, sábháilteacht, agus leasanna eacnamaíocha agus dlíthiúla thomhaltóirí na hEorpa a chosaint, is cuma cén áit a bhfuil cónaí orthu, a mbíonn siad ag taisteal nó a mbíonn siad ag siopadóireacht in AE. I bhforálacha AE, déantar idir idirbhearta fisiceacha agus ríomhthráchtáil a rialáil, agus tá rialacha iontu maidir le hinfheidhmeacht ghinearálta mar aon le forálacha atá dírithe ar tháirgí sonracha, lena n-áirítear cógais ...

While efforts to regulate artificial intelligence (AI) both globally and in the United States intensify, the prospects for broad Congress-passed legislation remain doubtful. In October 2023, President Biden issued a wide-reaching executive order on safe, secure and trustworthy AI. It is a positive step, but implementation will be challenging.

The European Commission proposed to raise the level of protection provided to consumers against unfair commercial practices. On 19 September 2023, the co-legislators reached a provisional agreement on the proposal to amend the two key directives in this area. This agreement has been endorsed by the Committee on the Internal Market and Consumer Protection (IMCO), and Parliament is expected to vote on the agreed text during its plenary session in January 2024.

Le beartas éifeachtach cosanta tomhaltóirí, áirithítear go bhfeidhmíonn an margadh aonair go cuí. Déanfar cearta tomhaltóirí i gcoinne ceannaithe a choimirciú agus cosaint bhreise a chur ar fáil do thomhaltóirí leochaileacha. Is féidir le rialacha maidir le cosaint tomhaltóirí borradh a chur faoi thorthaí an mhargaidh ar an iomlán. Cuireann siad margaí níos cothroime chun cinn agus, le faisnéis níos fearr do thomhaltóirí, cothaíonn siad torthaí níos glaise agus níos sóisialta. Is príomhspriocanna ...