EU rules on vouchers offered to passengers and travellers

03-06-2020

Carriers and travel companies can offer vouchers for journeys and holidays cancelled due to coronavirus. However, this offer cannot affect passengers' and travellers' right to opt for reimbursement instead, the European Commission has explained. At the same time, airlines, various Member States and some Members of the European Parliament have been calling for temporary changes to the rules.

Carriers and travel companies can offer vouchers for journeys and holidays cancelled due to coronavirus. However, this offer cannot affect passengers' and travellers' right to opt for reimbursement instead, the European Commission has explained. At the same time, airlines, various Member States and some Members of the European Parliament have been calling for temporary changes to the rules.