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Representative actions to protect the collective interests of consumers: A new deal for consumers

11-01-2021

On 11 April 2018, the European Commission published a proposal for a new directive on representative actions for the protection of the collective interests of consumers. Currently, consumer organisations or independent public bodies can bring actions in the name of consumers in courts or before administrative authorities to stop infringements of consumer legislation. According to the proposal, they would be able to demand compensation for consumers as well. The co-legislators adopted a new directive ...

On 11 April 2018, the European Commission published a proposal for a new directive on representative actions for the protection of the collective interests of consumers. Currently, consumer organisations or independent public bodies can bring actions in the name of consumers in courts or before administrative authorities to stop infringements of consumer legislation. According to the proposal, they would be able to demand compensation for consumers as well. The co-legislators adopted a new directive in November 2020. According to that directive, Member States will decide themselves the criteria for the designation of qualified entities for domestic actions, while the criteria for cross-border actions will be common across the whole of the EU. A loser-pays principle will be introduced, requiring the defeated party to pay the costs of the proceedings for the successful party. The Commission is required to evaluate, within five years, whether a European ombudsman for collective redress for consumers is necessary.

What if artificial intelligence in medical imaging could accelerate Covid-19 treatment?

21-12-2020

Thermal imaging cameras are currently being installed in office buildings, hospitals, shopping malls, schools and airports as a means of detecting people with fever-like symptoms. Given that these cameras are not necessarily designed to operate as medical devices, there are questions about their suitability in the context of the current pandemic. This note provides an overview of the use of thermal imaging empowered with artificial intelligence (AI) capabilities, its suitability in the context of ...

Thermal imaging cameras are currently being installed in office buildings, hospitals, shopping malls, schools and airports as a means of detecting people with fever-like symptoms. Given that these cameras are not necessarily designed to operate as medical devices, there are questions about their suitability in the context of the current pandemic. This note provides an overview of the use of thermal imaging empowered with artificial intelligence (AI) capabilities, its suitability in the context of the current pandemic and the core technical limitations of this technology. The main legal responses and ethical concerns related to the use of AI in the context of thermal imaging at entry points to identify and triage people who may have elevated temperatures are also examined.

What if technology and culture combined to boost a green recovery?

21-12-2020

With its recent European Green Deal framework, the EU is striving to achieve climate neutrality in its economy by 2050 and, simultaneously, bring itself on the path of recovery from the adverse effects of the COVID-19 pandemic. Technology will inevitably play a significant part in this process. However, historical experience tells us that culture and aesthetic have too had significant roles in recovery from a crises, be it war, economic recession, or an epidemic.

With its recent European Green Deal framework, the EU is striving to achieve climate neutrality in its economy by 2050 and, simultaneously, bring itself on the path of recovery from the adverse effects of the COVID-19 pandemic. Technology will inevitably play a significant part in this process. However, historical experience tells us that culture and aesthetic have too had significant roles in recovery from a crises, be it war, economic recession, or an epidemic.

What if blockchain could guarantee ethical AI?

21-12-2020

As artificial intelligence (AI) companies and other organisations are seeking ways to comply with ethical principles and requirements, blockchain, under specific circumstances, could be seen as a means to safeguard that AI is deployed in an ethically sound manner.

As artificial intelligence (AI) companies and other organisations are seeking ways to comply with ethical principles and requirements, blockchain, under specific circumstances, could be seen as a means to safeguard that AI is deployed in an ethically sound manner.

What if AI took care of traffic as well as driving?

21-12-2020

As happens with all applications of AI, autonomous vehicles require abundant data. Information external to the vehicle is crucial as it needs to know the structure of the road and the presence of obstacles or other vehicles in its path. Internal information is also essential, as the vehicle needs to know its own status and the reliability of critical elements, such as brakes. Even if autonomous vehicles need to detect traditional signals and allocate uncertainty areas while sharing the public thoroughfare ...

As happens with all applications of AI, autonomous vehicles require abundant data. Information external to the vehicle is crucial as it needs to know the structure of the road and the presence of obstacles or other vehicles in its path. Internal information is also essential, as the vehicle needs to know its own status and the reliability of critical elements, such as brakes. Even if autonomous vehicles need to detect traditional signals and allocate uncertainty areas while sharing the public thoroughfare with non-autonomous vehicles, pedestrians and even animals, an efficient exchange of information with as many other vehicles as possible will greatly increase, not only their performance but also their safety.

What if AI could improve thermal imaging, to help fight coronavirus?

21-12-2020

Thermal imaging cameras are currently being installed in office buildings, hospitals, shopping malls, schools and airports as a means of detecting people with fever-like symptoms. Given that these cameras are not necessarily designed to operate as medical devices, there are questions about their suitability in the context of the current pandemic. This note provides an overview of the use of thermal imaging empowered with artificial intelligence (AI) capabilities, its suitability in the context of ...

Thermal imaging cameras are currently being installed in office buildings, hospitals, shopping malls, schools and airports as a means of detecting people with fever-like symptoms. Given that these cameras are not necessarily designed to operate as medical devices, there are questions about their suitability in the context of the current pandemic. This note provides an overview of the use of thermal imaging empowered with artificial intelligence (AI) capabilities, its suitability in the context of the current pandemic and the core technical limitations of this technology. The main legal responses and ethical concerns related to the use of AI in the context of thermal imaging at entry points to identify and triage people who may have elevated temperatures are also examined.

What if AI-powered passenger locator forms could help stop the spread of Covid-19?

21-12-2020

As decisions about who should get tested in an airport are important from public health and privacy perspectives, contact tracing and targeted testing based on AI-powered PLFs should be subject to thorough validation and accountability requirements so as to gain public trust and acceptance.

As decisions about who should get tested in an airport are important from public health and privacy perspectives, contact tracing and targeted testing based on AI-powered PLFs should be subject to thorough validation and accountability requirements so as to gain public trust and acceptance.

Challenges facing sports event organisers in the digital environment

17-12-2020

Piracy of online broadcast of sports events is a problem in the EU. No action at EU level in this field would lead to additional burdens on economic operators and would hamper completion of the Digital Single Market. This European Added Value Assessment (EAVA) looks at the existing EU legislation and checks if it provides sports events organizers and their licensees with an adequate level of protection against this risk. It also presents potential EU level action that could help solve the problem ...

Piracy of online broadcast of sports events is a problem in the EU. No action at EU level in this field would lead to additional burdens on economic operators and would hamper completion of the Digital Single Market. This European Added Value Assessment (EAVA) looks at the existing EU legislation and checks if it provides sports events organizers and their licensees with an adequate level of protection against this risk. It also presents potential EU level action that could help solve the problem and estimates economic benefits of addressing the problem.

The impact of COVID-19 on the Internal Market and consumer protection - IMCO Webinar Proceedings (At A Glance - Study In Focus)

16-12-2020

This At A Glance summarises the presentations and discussions at the IMCO webinar that was held on 9 November 2020. The webinar on the impact of COVID-19 on the Internal Market and consumer protection was structured in two panels, each consisting of two presentations and two Q&A sessions. The first panel focused on the free movement of goods and people. The second panel was devoted to consumer protection and provision of services. This document was provided by the Policy Department for Economic ...

This At A Glance summarises the presentations and discussions at the IMCO webinar that was held on 9 November 2020. The webinar on the impact of COVID-19 on the Internal Market and consumer protection was structured in two panels, each consisting of two presentations and two Q&A sessions. The first panel focused on the free movement of goods and people. The second panel was devoted to consumer protection and provision of services. This document was provided by the Policy Department for Economic, Scientific and Quality of Life Policies for the committee on Internal Market and Consumer Protection (IMCO).

Autor externo

Milieu Consulting SRL

Study presentation proceedings: The Impact of Unfair Commercial Practices on Competition in the EU Passenger Transport Sector, in particular Air Transport

09-12-2020

The study presented in the event aims at identifying and analysing the unfair commercial and trading practices in passenger air transport that not only are detrimental to consumers, but which can also distort competition in the Single Market. Moreover, the discussion during the event also covered competition and consumer protection aspects that arise in the context of the COVID-19 pandemic. These proceedings of the study presentation were prepared by the Policy Department for Economic, Scientific ...

The study presented in the event aims at identifying and analysing the unfair commercial and trading practices in passenger air transport that not only are detrimental to consumers, but which can also distort competition in the Single Market. Moreover, the discussion during the event also covered competition and consumer protection aspects that arise in the context of the COVID-19 pandemic. These proceedings of the study presentation were prepared by the Policy Department for Economic, Scientific and Quality of Life Policies at the request the committee on Economic and Monetary Affairs (ECON).

Próximos actos

20-01-2021
EPRS online policy roundtable with the World Bank: Where next for the global economy
Otro acto -
EPRS
25-01-2021
Public Hearing on "Gender aspects of precarious work"
Audiencia -
FEMM
27-01-2021
Public hearing on AI and Green Deal
Audiencia -
AIDA

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